Frequently Asked Questions

What is Yelken?

Yelken is a platform for you to build websites powered by your favorite web applications. Those web applications enable you to create and modify the content of your website as well as design its look without writing code. Typically, a web application is a piece of software that needs to be installed and configured on a computer, known as a server, and is accessible to everyone via a public network.

Managing a server entails a set of responsibilities, including security, maintenance, and performance. Yelken takes all these concerns away from you and provides a managed platform where you can create a website with just a single click. On the Yelken platform, you have multiple web application options to choose from.

What does Yelken mean?

Literary, Yelken is a Turkish noun that means sail in English (check out TDK for its pronunciation).

How does pricing work in Yelken?

Yelken employs hourly pricing for websites you have created. Imagine that you have created a website with a $5/month plan and deleted it after running for exactly 12 hours. The $5/month plan has a cost of $0.00744 per hour. Consequently, with 12 hours run, you will be billed for $0.09 for this website at the end of the month.

Yelken rounds up the running hour to obtain an integer number. Additionally, Yelken assumes that there are 28 days in a month, with each day consisting of 24 hours. By dividing the monthly price of a resource by 672 hours (28 days x 24 hours = 672 hours), cost per hour is calculated.

Is there additional charge when I create a website?

This depends on whether you create additional resources for your website. In Yelken, a website is represented as a Project resource. The project is a top-level resource that can have other resources attached to it. Besides project, there is Environment resource, which actually represents a running instance of your website.

Cost-wise, a project has no cost, but the environments attached to it do. By default, Yelken creates and attaches an environment with the plan you have chosen to a newly created project. In addition to the default environment, when you create a new environment on your own within a project, it is assigned the lowest plan for the project's web application. For this reason, to keep the cost low, it is advised to delete any unused environments.

Are discounts only effective for the first project or all projects I create?

The discount specified for a plan applies to the projects you created with that plan. For example, if the WordPress Basic plan offers a 50% discount, all projects you create during the discount's effective period will receive it. Once you create a project with a discount, it will be valid for the duration specified, such as 3 months. When the discount specified in your project's plan ends, you will be billed at the normal prices.

Please note that Yelken can change discount rates at any time without notifying you, and any new project created after the change will have the new discount or none at all.

Do I need to provide a credit card to sign up?

No, you don't need to provide a credit card during registration. However, for automatic payment to happen, you must have a credit card saved in the system when you are billed for your usage, which happens at the end of the month.

Can I upgrade plan of my project?

Yes, you can upgrade your project's plan if a higher plan is available for your project's web application.

Can I downgrade plan of my project?

Unfortunately, it is currently not possible for you to downgrade your project's plan. Since the storage size of a project cannot be shrunk, Yelken does not allow downgrading. However, it is planned to alleviate this limitation in the future.

What are the key features of Yelken?

Yelken's goals include, but are not limited to, providing a hassle-free web hosting experience and simplifying website management. To achieve that, it hides underlying infrastructure maintenance from you and lets you create a website based on your favorite web application in a secure, isolated, and performant environment.

With these goals in mind, Yelken provides:

• Single-Click setup to ease website creation,
• Environments to work on multiple copies of your website without breaking production,
• Isolated and allocated resources for security and performance,
• Predictable costs with Pay as You Go model.

What kind of support does Yelken offer?

You can reach out to us over multiple communication channels. If you are a registered user, you can use the Support page to create a Support Ticket. You can also use the Contact page to send a message to us.

How can I request a new feature?

You can send your feature requests through one of the communication channels mentioned above.